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Hello, I'm Goran Rudic.
I'm a Business Execution Consultant with 14+ years of experience in the financial sector.
My Experience
Business Execution Consultant, AVP
Wells Fargo
2023 - Current
- Collaborate with risk and oversight partners to support governance and control programs
- Work with line of business partners to understand and effectively manage their third-party risk portfolio
- Participate in Supplier Management strategy development and change initiatives to achieve business objectives
- Support Third Party Program (TPP) and Supply Chain Management life cycle activities and identify new risks as business requirements evolve
- Utilize independent judgment to guide moderate risk deliverables
- Lead and manage multiple concurrent projects from initiation to completion, ensuring timely delivery
AUTO EXECUTIVE RESOLUTION SPECIALIST III
STAKEHOLDER, AGENCY, GOVERNMENT & EXECUTIVE COMPLAINTS (S.A.G.E.)
Wells Fargo
2018 - 2023
- Investigated high-level Executive complaints, including cases involving regulatory bodies such as CFPB, BBB, OCC, and the Attorney General.
- Investigated and reported any Wells Fargo Team Member misconduct
- Applied critical thinking to research and resolve high-risk complaints
- Made risk-based decisions in compliance with legal and regulatory rules and guidelines
- Managed daily caseload to meet service level agreements
- Provided superior customer service skills for both internal and external customers
- Acted as liaison with business partners and report any Policy and Procedure violations
Managing Director
Innovation Value Analysis LLC
2016 - 2018
- Constructed all aspects of a small business: setting expectations for implementation timelines to ensure smooth mortgage loan closings
- Provided notary services to mortgage loan financial institutions
- Zero compliance issues with state notary regulators
Senior Mortgage Loan Officer
Discover Financial Services
2011 - 2016
- Collaborated with clients, third-party providers, and internal business partners regarding mortgage loan pre-underwriting,
- origination and closing processes
- Negotiated terms and structured mortgage loans to meet client's financial needs
- Chosen to inform the origination team about changes in mortgage lending guidelines.
- Top sales performer for eight consecutive months
Desert Schools Federal Credit Union
Mortgage Loan Processor
2008 - 2011
- Evaluated credit histories for mortgage loan products
- Executed and processed mortgage loans such as: Conventional, FHA, Refinance, Second Mortgage and HELOC
- Communicated efficiently and promptly with all parties involved, such as department management, realtors,
- sellers and buyers, underwriters, loan officers and appraisers to close a loan in timely manner
- Met above 98% target goal for compliance quality reviews